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FAQ

Frequently Asked Questions

WHICH PAYMENT METHODS DO YOU ACCEPT?

IS MY PERSONAL AND CREDIT CARD INFORMATION SECURE AT CHECKOUT?

Can I return an item if it was on sale?

HOW DO I MAKE A RETURN?

CAN I CHANGE OR CANCEL MY ORDER AFTER IT WAS PLACED?

I FORGOT TO USE MY PROMO CODE! CAN YOU APPLY IT TO MY ORDER?

MY PURCHASE WENT ON SALE RIGHT AFTER I ORDERED IT. CAN YOU HONOR THE SALE PRICE?

HOW DO I KNOW WHEN MY ORDER WILL BE SHIPPED?

DO YOU SHIP INTERNATIONALLY?

WHO IS RESPONSIBLE FOR DUTIES & TAXES?

I AM BETWEEN SIZES, WHAT SIZE DO YOU RECOMMEND?

HOW DO I MAKE A RETURN?

HOW DO I FIND OUT ABOUT RESTOCKS/NEW STYLES/NEW PROMOTIONS?

HOW DO I UNSUBSCRIBE FROM YOUR EMAILS/TEXTS?

HAVE MORE QUESTIONS?

You can contact us at noli@thenolishop.com or at (866) 545-6654.
Our customer service hours are Monday-Friday, 9AM-5PM EST.